Trash & Recovery
Deleted projects, files, and templates are recoverable for 30 days before they are permanently removed.
Deleting a project, a file, or a custom template in SixGrid doesn't erase it immediately. Instead, it moves to Trash, where it stays for 30 days. During that window you can restore it exactly as it was, or permanently delete it yourself. After 30 days, trashed items are removed automatically.
What Goes to Trash
Three types of items go to Trash when deleted:
- Projects, deleted from the project's Settings tab. The whole project (charter, to-dos, milestones, financials, notes, files, and activity history) moves to Trash together.
- Files, deleted from the Files tab or from an attachment chip anywhere in a project.
- Custom templates, deleted from Settings, Templates. Visible in Trash to Owners and Admins only. See Custom Templates.
Smaller items (to-dos, notes, benefits, costs, milestones, groups, and people) do not go to Trash. They delete immediately, with a 6-second Undo toast that shows a countdown bar. Click Undo before the bar runs out to bring the item back.
Files Attached to Deleted Items Are Never Lost
If you delete an item that has files attached (a to-do, note, benefit, cost, milestone, or charter metric), the attached files are not deleted with it. They move to the project's Files tab as general project files, so they stay accessible. The confirmation toast tells you when this happens, for example "Note deleted. 1 file moved to Files."
The Trash Page
Open Trash from the bottom of the left sidebar (next to Settings and Help). Each trashed item shows:
- A type badge (Project, File, or Template) and the item's name
- When it was deleted and who deleted it
- A days-remaining badge showing how long until automatic removal. It turns amber at 7 days left and red at 3 days left.
When Trash holds more than one type of item, filter buttons appear above the list so you can narrow it down.
You see trashed items from the projects you have access to, following the same visibility rules as the All Projects page. Trashed templates are visible to Owners and Admins only.
Restoring an Item
Click Restore on any item to bring it back. Projects return with everything intact. Templates come back as drafts, so you can review them before publishing again. One special case: if a restored project's group was deleted while the project was in Trash, the project comes back ungrouped, and the confirmation message tells you so.
Deleting Forever
Click Delete forever to permanently remove an item before the 30 days are up. This cannot be undone.
- Files show a simple confirmation dialog.
- Projects require you to type the project's name to confirm, since this permanently deletes the project and all of its to-dos, milestones, notes, benefits, costs, files, and activity history.
Restoring and deleting forever require full project access (Owners, Admins, Managers within their groups, and the project's Creator, Leader, or Associate Leader). Executives can view Trash but cannot restore or delete. Templates can be restored or permanently deleted by Owners and Admins only.
Automatic Removal
Items left in Trash are permanently removed after 30 days by a daily cleanup. Once an item is purged (automatically or via Delete forever), it cannot be recovered.